Privacy policy

Privacy Policy
Last updated: 2026/4/20
Welcome to our website. Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable laws and regulations in the United Arab Emirates (UAE).
1. Information We Collect
We may collect personal information such as your name, phone number, email address, shipping address, and payment details when you place an order or contact us.
We may also collect non-personal data such as browser type, IP address, and website usage for analytics purposes.

2. How We Use Your Information
Your information is used to:
Process and deliver your orders
Provide customer support
Improve our website and services
Send order updates and important notifications
We do not sell or rent your personal information to third parties.

3. Dropshipping Policy
Our store operates on a dropshipping model. This means that products are shipped directly from our suppliers. As a result, delivery times may vary depending on product availability and location.

4. Shipping & Delivery
We aim to deliver orders within the UAE as quickly as possible. Estimated delivery times will be shown at checkout. However, delays may occasionally occur due to external factors beyond our control.

5. Exchange Policy
Customers may request an exchange within 10 days of receiving the product, provided that:
The item is unused and in its original condition
The item is in its original packaging
We reserve the right to refuse any exchange request that does not meet these conditions.

6. Payment Methods
We do our best to do pay your money in the secure way 

7. Data Protection
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Third-Party Services
We may use third-party services (such as payment processors and delivery companies) to complete your order. These providers only receive the necessary information to perform their services.

9. Your Rights
You have the right to request access, correction, or deletion of your personal data, subject to applicable UAE laws.

10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact Us
If you have any questions, you can contact us at:
Email: Trendoraa26@gmail.com
WhatsApp: +971503095878